Facebook gets mobile. Advertisers fail to follow

Kia Motors UK seems to have been putting a lot of money behind sponsored posts recently. Unfortunately, they haven’t really been paying attention to what happens to mobile users. It seems that someone forgot to mention that Page apps don’t work on mobile (yes, there are ways around this). This trifling mobile issue would be fine, were it not for the fact that 39% of their traffic is coming from mobile, according to their own stats (see below)


Brands are still far too focussed on building apps inside Facebook, when in reality:

An iOS app can be a Facebook app. A mobile website can be a Facebook app. A console game can be a Facebook app. Your car, your shoes, your credit card or your toothbrush can be Facebook apps.

 

I’ve droned on about this in the past and several of my conference talks touch on this. Most of my smart colleagues in the industry know about this, Facebook knows, and the various tech vendors know. Our failure to persuade the market to mend their ways continues to irritate me, though.

What might a social media planner want from a media content partnership?

Every so often we find ourselves negotiating the digital side of media partnerships and sponsorships as part of a larger deal. What is it that we want out of them? My rough thoughts and notes are below: I’d be grateful if you’d add your own ideas in the comments.

Mobile first

Requirement: Guaranteed performance on mobile devices. This means not only that all content must be visible on mobile devices, but that a smooth mobile U/X must be provided (e.g. no tiny buttons, no graphical text, navigation elements placed so that there’s no danger of accidental mis-keying)

Note: This is just a straightforward requirement these days, and we shouldn’t have to negotiate on this point at all. It’s not just about ruling out Flash, it’s about ensuring that audiences have as good a mobile experience as possible. For more on this, Luke Wroblewski’s "Mobile First" presentation and book are essential reading.

 Search engines

Requirement: The index page of the content partnership must be linked from the appropriate section heading page; and both the section heading page and the link to the Digital Content Hub must be search engine crawl-able (i.e. no robots.txt exclusions, no nofollow links). The section heading page itself must be accessible through the global navigation.

Note: This is more about making sure that the content can be crawled by a search engine. We’re not asking for the link to the content partnership to be above the fold, just that it be in readily crawl-able .

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Analytics & Attribution in the Multiscreenverse

notes for a panel at Admonsters Screens

These are the notes I’ve made for a panel that I’m on today at the Admonsters Screens conference. There’s not really a flow here (I’m hoping that will emerge during the panel), but some of the links are good.

Context

People have never confined their activities neatly to one channel, and it’s almost impossible to imagine any smartphone or tablet user watching TV without that device open on their laps. It’s only the niceties of social etiquette that keeps me from using mine at the cinema. So – even though this is how we all talk – it’s ridiculous to think about “online audiences”, “TV audiences” and “mobile audiences”.

  • 90% of people move between devices to accomplish a goal (browsing, shopping, managing finances, planning a trip).
  • 77% of viewers watching TV with another device in hand (49% with a smartphone, 34% with a laptop)

(Google, ‘The New Multi-screen World: Understanding Cross-Platform Consumer Behavior’, August 2012)

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Twitter & TV: a few charts

It’s no secret that Twitter and TV are best friends. The company I work for has signed a deal with Bluefin Labs to take advantage of this, and in the UK, my (v. smart) colleague Scott Thompson has begun publishing selected results of our own research.

Anyway — thanks to SMG partners like Sysomos, PeopleBrowsr, and Twitter themselves, my hard drive is bursting with data and charts. Here’s a quick selection, presented with as little commentary as possible.

Twitter responds to TV

When it comes to planning Twitter media campaigns, it seems clear (for the present at least) that brands will have to find predictable trends to form the backbone of their activity. Nothing is more predictable than TV.

The Only Way Is Essex: Seasons 2 & 3 Twitter engagement

The Only Way Is Essex: Seasons 2 & 3 Twitter engagement

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