Log Scales

Marks-log-2.png

I’m learning at long last how changing scales can expose patterns. Today I’ve been looking at the Facebook Page of Marks & Spencer (a UK retailer.) Using a linear scale on the y-axis, we see how engagement has increased rapidly over recent months. That’s pretty much text book stuff for a well-run Page. But by […]

How should Page Admins deal with Flame Wars?

what happened

The chart above illustrates the emergence and resolution of a flame war[1] on Waitrose’s Facebook Page last November. The horizontal axis represents sequential Posts on Waitrose’s Wall while the vertical axis represents the individual contributors to the "conversation" (really it was more of a barney than a conversation.) Each blue dot plotted on the chart […]

The #interestingOPMLexperiment

A couple of weeks ago, I asked a bunch of people to send me their OPML files (for those of you who aren’t aware, an OPML file is what tells your RSS reader what feeds you’ve subscribed to — it can act as a way of moving your subscriptions between readers.) Some of the more […]